Reaching Students
Who Won’t Walk In
Innovative Outreach Programs Offer Options
BY MATTHEW S. BOONE AND GREGORY T. EELLS
The mental health of college and university
students is increasingly leading counseling center staff and their student affairs partners, be it advisors,
residence hall directors, or other student support staff, to refer students in emotional distress to counseling
services. Though many students respond positively to this intervention and schedule appointments, some
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students won’t walk in to the counseling center no matter how much encouragement they receive. In fact,
many students at greatest risk never seek services.
